Speeds up intake
Matches customer and vehicle; clarifies complaint, mileage, and assignment.
Built for auto shops
Web platform
ReferOto
From intake to delivery,keep the whole shopin one rhythm.
It brings service intake, work tracking, customer–vehicle records, stock, quotes–invoices–collections, and reminders into one panel. Leave paper and spreadsheets behind; grow with order.
All processes in one place
From check-in to delivery, work stays clear on one screen.
Controlled access
Each teammate only sees what they need to do the job.
Seamless on every device
A mobile-ready UI so teams and customers stay connected.
Sound familiar?
When records scatter, the shop scatters.
Intake in a notebook, stock in Excel, questions on the phone. Nobody shares the same picture.
Today
Scattered paper and Excel records
Customer and vehicle history gets lost; search is hard and data drifts.
Unclear which stage a vehicle is in
Who has it, whether parts are waiting, and when it delivers stays unclear.
Phones ringing nonstop
“Where’s my car?” calls pull the team off the workbench.
Guesswork on revenue and stock
There’s no real-time view—decisions rest on estimates.
With ReferOto
Customer–vehicle–service on one platform
Reach history in seconds by plate or phone number.
Traceable flow from intake to delivery
Assignments, parts waits, and status surface on the board.
Transparency via status and reminders
The team stays on the job while customers get visibility.
Live cash and operations summary
Collections, invoices, and active jobs move in one table.
What ReferOto does
Keeps the shop in one orderly system.
It gathers daily operations—from intake to payment, stock to appointments—into one panel. The team sees the same picture and acts at the right moment.
Makes work visible
Shows who has the job, which stage, and what is waiting.
Calms communication
Appointments, calendar notes, and reminders keep follow-up tidy.
Connects the cash desk
Quotes, invoices, collections, and stock run with the same ops flow.
Service intake
Daily operations
Run the shop end to end
Which vehicle is where, with whom, waiting on parts? See it at a glance—collections and stock move in the same rhythm.
Service panel
Intake, tracking, cash desk, and catalog—same flow.
Service intake — Match customer, vehicle, and job step by step.
Work tracking — Assignments, status, and delivery stay clear.
Appointments & reminders — Stay proactive with calendar and service calls.
Cash & catalog — Quotes, invoices, stock, and labor together.
New intake — Customer
ReferOto
Who it’s for
Clear value for everyone.
Owner, technician, front desk, and cash desk share one system—each for their own need.
Shop owner
From chaos to control.
Reads active jobs, collections, and stock at a glance—and keeps order while growing.
Technician
Knows which job comes first.
Assigned work, parts status, and notes stay clear; less hunting around.
Front desk
Intake and booking that flow.
New intake, customer matching, and calendar move at the same pace.
Cash desk
From quote to collection.
Accounts, invoices, and payments travel with the service record.
Smart reminders
Grow loyalty proactively.
Plan maintenance and follow-up calls on time. The shop is remembered not only at breakdown—but at the right moment.
Get in touchMaintenance calls
Reminder rules by mileage or time.
Call-back list
Don’t miss return opportunities.
Calendar notes
Day-based reminders shared with the team.